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DOLMEN - How to interact with your customers. Dolmen Computer Applications Dolmen is an experienced IT service provider employing over 800 staff members. Each of them is specialized in a particular field and together they offer a wide range of IT services, ranging from sales and the integration of hardware and software, to the installation and maintenance of networks and to the development of applications for large businesses and public authorities as well as SMEs in all sectors. Dolmen was founded in 1982 and has developed into an established name on the IT market. By taking over other companies and by setting up new branches, Dolmen is strengthening its regional presence in areas where there is ready demand for its services and staff is in plentiful supply. E-communication We try to communicate and interact with our customers in a personal and direct, yet no-nonsense way. The usability of the EmailGarage tool allows us to create all sorts of e-communications within a short time span. Depending on the topic and concept, some e-communications are personalized in order to offer a better service/information level. Databases, images and e-mailings are all kept on an external EmailGarage server and are available on-line 24/7. Thanks to several reporting tools, we are able to measure our response and learn more about our target group. In the quickly evolving world of e-communication it is important to stay ahead and offer the best suitable information on the right moment. Dolmen gets better response with EmailGarage tool In EmailGarage, Dolmen found a solid partner that helps us fulfil our needs. With the recently updated functionalities in EmailGarage tool, we have a strong email tool that surpasses the abilities of any other we've ever used. The anti-spamming function with a personal and general Robinson list ensures us that our communication is in accordance with all new legal standards. The combination of the expertise of the EmailGarage team, the clear usability of the EmailGarage tool and Dolmen's communication skills led to better results and a considerably higher response rate. Back to overview > |
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